How to Structure Your FAQ with Custom Tabs in Divi

When you’re designing the frequently asked questions page for your website, keeping user experience at the top of your mind is essential. Visitors are looking for answers as quickly as possible, and the way you design your page has a big influence on it. If the frequently asked questions are limited in amount, you can easily showcase them below each other. But, if you have many questions that need answering, grouping them might be more beneficial. In today’s Divi tutorial, we’ll show you how to structure them in custom clickable tabs without needing to rely on a separate FAQ plugin. You’ll be able to download the JSON file for free as well!

Let’s get to it.

Preview

Before we dive into the tutorial, let’s take a quick look at the outcome across different screen sizes.

Desktop

Mobile

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1. Build the Element Structure

Add Section #1

Background Color

Start by adding a new section to the page you’re working on. Open the section settings and apply a background color.

• Background Color: #fffbf2

Spacing

Move on to the section’s design tab and remove all default bottom padding.

• Bottom Padding: 0px

Border

Next, apply a custom border.

• Border Width: 1vw
• Border Color: #fffbf2

Box Shadow

Include a box shadow as well.

• Box Shadow Vertical Position: 0px
• Box Shadow Spread Strength: 1px
• Shadow Color: #000000
• Box Shadow Position: Inner Shadow

Z Index

And complete the section settings by increasing the z index in the advanced tab.

• Z Index: 12

Add Row #1

Column Structure

Continue by adding a new row to the section using the following column structure:

Sizing

Without adding modules yet, open the row settings and change the sizing settings as follows:

• Use Custom Gutter Width: Yes
• Gutter Width: 1
• Max Width: 1380px

Spacing

Add some custom spacing values next.

• Top Margin: 3%
• Bottom Margin: 3%
• Left Padding: 1%
• Right Padding: 1%

Add Text Module to Column

Add H1 Content

Time to add modules, starting with a Text Module containing some H1 content of your choice.

H1 Text Settings

Change the module’s H1 text settings accordingly:

• Heading Font: Cormorant Garamond
• Heading Font Weight: Bold
• Heading Text Size:
  • Desktop: 60px
  • Tablet: 42px
  • Phone: 36px

Add Divider Module to Column

Visibility

The next module we’ll add is a Divider Module. Make sure the “Show Divider” option is enabled.

• Show Divider: Yes

Line

Move on to the module’s design tab and change the line color.

• Line Color: #000000

Sizing

Modify the sizing settings too.

• Divider Weight: 2px
• Max Width: 150px
• Height: 2px

Spacing

And complete the module settings by adding some top margin to the spacing settings.

• Top Margin: 4%

Add Row #2

Column Structure

On to the next row. Use the following column structure:

Sizing

Without adding modules yet, open the row settings and change the sizing settings as follows:

• Use Custom Gutter Width: Yes
• Gutter Width: 1
• Max Width: 1380px

Spacing

Remove all default top and bottom padding too.

• Top Padding: 0px
• Bottom Padding: 0px

Add Text Module #1 to Column

Add H3 Content

Add a first Text Module to the row with some H3 content of your choice.

Background Color

Add a white background color.

• Background Color: #ffffff

H3 Text Settings

Then, modify the H3 text settings accordingly:

• Heading 3 Font: Karla
• Heading 3 Font Weight: Bold
• Heading 3 Font Style: Uppercase
• Heading 3 Text Alignment: Center
• Heading 3 Text Size: 15px
• Heading 3 Letter Spacing: 4px

Sizing

Change the width across different screen sizes too.

• Width:
  • Desktop: 22%
  • Tablet & Phone: 44%

Spacing

Next, add some custom spacing values.

• Right Margin: 1%
• Top Padding: 30px
• Bottom Padding: 20px
• Left Padding: 5%
• Right Padding: 5%

Border

Add a border.

• Border Width: 1px

Box Shadow

Include a box shadow as well.

• Box Shadow Vertical Position: 0px
• Shadow Color: #fff3dd
• Box Shadow Position: Inner Shadow

Main Element CSS

And complete the module settings by assigning a custom display property to the module’s main element in the advanced tab. This, in combination with the adjusted width, will allow several modules to show up next to each other.

display: inline-block;

Clone Text Module 3x

Once you’ve completed the first Text Module, you can clone it three times.

Change Content

Make sure you change the content in each one of the duplicates.

Add Section #2

Spacing

Add another section right below the previous one, open the section settings and apply some top and bottom padding.

• Top Padding: 100px
• Bottom Padding: 100px

Add Row #1

Column Structure

Continue by adding a new row using the following column structure:

Sizing

Open the row settings, go to the design tab and change the sizing settings as follows:

• Use Custom Gutter Width: Yes
• Gutter Width: 2
• Max Width: 1380px

Add Toggle Module #1 to Column

Add Content

Then, add a first Toggle Module to the row and use some content of your choice.

Icon Settings

Move on to the module’s design tab and change the icon settings.

• Icon Color: #000000
• Use Custom Icon Size: Yes
• Icon Font Size: 24px

Toggle Settings

Modify the toggle settings too.

• Open Toggle Background Color: #fffbf2
• Closed Toggle Background Color: #ffffff

Title Text Settings

Then, apply some custom styles to the title.

• Open Title Text Color: #333333
• Title Text Color: #333333
• Title Heading Level: H4
• Title Font: Cormorant Garamond
• Title Font Weight: Bold
• Title Text Size:
  • Desktop: 36px
  • Tablet: 34px
  • Phone: 28px

Closed Title Text Settings

We’re changing the closed title text color too.

• Closed Title Text Color: #333333

Body Text Settings

Then, we’ll style the body text.

• Body Font: Karla
• Body Text Size: 17px
• Body Line Height: 1.9em

Spacing

We’ll add some responsive spacing values as well.

• Top Padding:
  • Desktop: 2%
  • Tablet: 4%
  • Phone: 6%
• Bottom Padding:
  • Desktop: 2%
  • Tablet: 4%
  • Phone: 6%
• Left Padding: 5%
• Right Padding: 5%

Border

Next, we’ll change the border color.

• Border Color: #000000

Toggle Content CSS

And we’ll complete the module settings by adding one line of CSS code to the toggle content area in the advanced tab.

margin-top: 30px;

Clone Toggle Module as Many Times as Wanted

Once you’ve completed the first Toggle Module, you can clone it as many times as you want.

Change Content

Make sure you change all duplicate content.

Change State of Toggle Module #1

Then, open the first Toggle Module again and change the state to “Open”.

• State: Open

Clone Entire Row 3x

Now that we have our first set of Toggle Modules, we can clone the entire row three times. In total, we’ll now have 4 rows containing Toggle Modules. This matches the number of Text Modules in the second row of section #1.

Change Content

Make sure you change the content in each duplicate row.

Add Functionality

Add Consecutive CSS IDs to Text Modules in Row #2 of Section #1

Now that we have all elements in place, it’s time to apply the functionality. We’re going to make sure that once a Text Module in row #2 of section #1 is clicked, the corresponding FAQ toggles are shown. Open each one of the Text Modules individually and use the following consecutive CSS IDs:

• Text Module #1: faq-item-1
• Text Module #2: faq-item-2
• Text Module #3: faq-item-3
• Text Module #4: faq-item-4

Add Consecutive CSS IDs to Rows in Section #2

Next, we’ll apply CSS IDs to each row containing Toggle Modules. We’re following the same consecutive order.

• First Row: faq-tab-1
• Second Row: faq-tab-2
• Third Row: faq-tab-3
• Fourth Row: faq-tab-4

Add Code Module to Row #1 of Section #1

To make the functionality works, we’ll use some custom CSS and JQuery code. To add the code to our page, we’ll insert a new Code Module in row #1 of section #1, right below the Divider Module. Make sure you add style and script tags in advance.

Add CSS Code

Then, copy paste the following CSS code between the style tags:

[id*="faq-item"] {
cursor: pointer; 
}

[id*="faq-tab"]{  
position: absolute!important;
top: 0px;
bottom: auto;
left: 50%;
right: auto;
transform: translateX(-50%);
}


.active-faq-item {
color: #6b63dd !important;
background-color: #fff;
}

.hide-faq-tab{  
visibility: hidden;
opacity: 0;  
}

.show-faq-tab{
visibility: visible !important;
opacity: 1 !important;
z-index: 12;
  
position: relative !important;
left: 0 !important;
transform: translateX(0%) !important;
}
  
.faq-item-active {
background-color: #000 !important;
color: #fff !important;
}

.faq-item-active h3{
color: #fff !important;
}

Add JQuery Code

And complete the tutorial by using the following lines of JQuery code between the script tags:

jQuery(document).ready(function($){

$('#faq-item-1').addClass('faq-item-active');
$('#faq-tab-1').addClass('show-faq-tab');
$('[id*="faq-tab"]').not('#faq-tab-1').addClass('hide-faq-tab');
 
$('[id*="faq-item"]').click(function() {
 
var selector = $(this).attr('id').replace('item', 'tab');
var $faqSelect  = $('#' + selector);

$('[id*="faq-tab"]').removeClass('show-faq-tab');
$('[id*="faq-tab"]').addClass('hide-faq-tab');
$faqSelect.addClass('show-faq-tab');
 
$('[id*="faq-item"]').removeClass('faq-item-active');
$(this).addClass('faq-item-active');
   
});
});

Preview

Now that we’ve gone through all the steps, let’s take a final look at the outcome across different screen sizes.

Desktop

Mobile

Final Thoughts

In this post, we’ve shown you how to improve your frequently asked questions page’s user experience. More specifically, we’ve shown you how to structure the questions in different tabs per type. This approach will help you organize your frequently asked questions, which in turn will help your visitors find answers to their questions quicker. You were able to download the JSON file for free as well! If you have any questions, feel free to leave a comment in the comment section below.

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